We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
the sound is not too high but overall it’s good
Goods come, well packed, it works, tracked items, thank you.
Long Service. It all together, is working well
Earphone supper, sound good, the store sent a package done quickly moskvu delivery within two weeks Courier brought directly to your home. Seller recommend.
Very good Headphones, came fast and well packed!
Take the children, they like tag price was 692 USD
everything is ok!
Duzhe shipping… Not know in chomu problem… Check mayzhe 2 mіsyatsі… Ale zamovlennyam zadovolena, Headphones sound cool svoї groshі, all pratsyuє, deprivation зімята box at dostavtsі, ale is okay. Goods своїм грошам vіdpovіdaє!) and Mauger I maintained upstream. Svoїmi headphones TER such koristuyus bіlshe 6 months at duzhe zadovolena.
Excellent headphones decent sound! Connects to the iPhone, Huawei, not connected to the Xiaomi
All OK!
Order reach for 15 days. Sound good. Little smell.
Normal headphones, no complete set аудиопровода. But also in the description it No. Not like that специяльно chose shipping BY EMS, for this supplement. But the store sent J-NET, by posting was a little longer, the parcel which commissioned the same day in other store, and badly mauled packaging. But since the whole headphones like, it bother.
All OK
ok
very good
Nickel
Good headphones, went through Turkey for about a month. Box crushed, but whole headphones
Perfect. Just what you need
thanks a lot. Good store good product. nice
Excellent bass, happy baby))
The sound is not bad enough. Charge holds up very well!
Description. the sound is normal. all works. parcel not monitored. came in the mail. and the bank branch in cell мистэкспресса
Lack of experience thought that two headphones can connect one phone, but it is not so, it's not a bad headphones, and information for people like me) and headphones super, and even at that price. brought the courier
Goods are packed well, though packaging wrinkled, but the job headphone is not affected. Headphones sound like.
All OK