We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's very quickly, all super recommend store!!
The goods are delivered in accordance with description. Вооде flies, but outside in the wind control almost impossible. Seller no complaints.
Thank you wonderful drone
Drones chic, ordered three, play with children, Summer around the quality is excellent! Seller sociable, all questions are answered within 10-15 minutes at most. Thank You very much!!!
One does not stand, slightly leads away and it's annoying, minus the star for this. Normal camera. IN an additional 4 screws, screwdriver, stud which screws fasten, mount for phone. Batteries for the remote control is not.
Expect that it is larger. Everything else gut. Flies.
Thanks is a cute toy
very happy product would recommend it quick charge time
Too small battery. Just 5-7 minutes flight.
It is so small that I did not even realize, that's it. Not worth the money. I was disappointed. Packed packing wrinkled and torn. The have not experienced, from frustration threw away.
All work, child quickly mastered, only with the camera is not yet clear. The management found in the Internet. The Drone Is small, with palm.
Everything is fine. A good toy. Happy Child very. Instructions in there though. But we figured out for yourself. Ok
But instead of 4 PCs spare blades, It is 3 pcs.
Buy a gift, not checked. Winter.
Product quickly. The tried yet
Perhaps one screw. Accordingly, the drone not flying. Sorry. Seller returned the money
All as stated. Long Service was, but it is not the fault of the store. Copter запяжается. Add later.
Good for toys. Battery, of course, no. The 10 minutes flight enough.
Quadrics surprisingly good. maybe battery volume is small, but also the size quadrocopters with palm. up to 10 problem is to sort out, but if the child is a grown man, then you can поглумиться
Cool toy. Satisfied with the order.
An Order was made 12.12, and 4.01, but promised in time for the new year, but the store wrote and extended. The whole box, many wrote that wrinkled, all set in place, only extra propellers were lying on the bottom. The tried, waiting for Christmas to give. Later will add a)
It is normal the whole very satisfied. But there is one thing in the picture it with camera and mount for it but it was not!!
Small, clumsy, but cool))
It precisely and fast, Syn
Flying, camera work