We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good camera, connect and configure for a couple of minutes. All settings are available through a browser. The picture quality is good. Recommend.
Great camera with a good picture. Do not take the first time, problems with these cameras ever was. The build quality is on top. Plugs and adjusts easily. More options available through a Web interface.
Standards
Ordered 17.01.2019 Vladimir region. Arrived 08.02.2019. Packed well, all it's perfectly safe. Took is two pieces for sample, first impressions camera gorgeous. Connect Elementary, set up elementary, everything is very clear and simple. The product itself did not take pictures, because the whole description and pictures. The photo-type with two chambers at the moment. Понаблюдаю for them a few days, and if not the stocks, immediately make a few more. Now heartily recommend this store, and a wonderful item.
Items come in 25 days quality good shooting and the camera, night at the height recommended buy is the third for all friends). Buy a cashback and back 4,25% of purchase interesting here is link for registration and purchase a cashback the //megabonus. * COM/? U = 157592 clear star (*) Just insert it into the address bar and Enter-, регистрируйся and get back the money)
Parcel arrived after 2 weeks after the order, all the whole works. Established connection with camera via app Eye4. The Camera Is Recommended, let us another take
Working well
ok
All good, order 5 pieces this camera is not the first time going dolgovato think due to the feast of.
Excellent camera, take the is not the first time. Directly connect-all OK, as usual. The picture is good, simple. Recommend.
Great camera, it works. When you first start need to connect to the router via LAN, otherwise it is not even included (no signs of life). Definitely recommend.
excellent
All OK. Recommend.
Excellent
excellent
Match the description. Shipping 1.5 months
Good!!!
Camera not support SD more 16gb. The Rest is fine, not first take this camera, but usually paied cards of 16gb. AND now under the arms were only 32gb. Both the camera did not see any card. Want to have a dispute, but just in case of running camera put deliberately working SD to 16gb, and the camera it saw. Once it became clear that support information 128gb somewhat exaggerated.
Excelent
The camera seems to be what I expected. Picture is good and assembly was easy. Time shows how the camera stays outdoors.
Good furniture to quality and good store
Order came for 15 days, only that did not like the boxes were the mint, but the insides intact! Only request to the store as more reliable packaging maybe gift in a box, it is not very nice! And thanks to all the work! Thank You
Appears well built and are happy with the camera. Setup went okay and seems to be working well. Have recommended this to a friend who is also going to purchase a couple and I'll probably buy another soon.
Camera came in. Good quality, metal case. Connectivity issues were not. First through the wire connect to роутору Wai faille and then wire отсоединяете and she is connected by non-wired. Picture quality from a height of 3 floors is good, but numbers and face not consider. Motion sensor works properly, night shot good.
Discrete