SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgeticus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgeticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The Console was packed safely and quickly. The Quality is absolutely OK, for the Price there is nothing to gripe. But the Best is of course the good Piece Childhood and all the related Memories, this Console brings with it! The Time, as we all Nights long with Cola and Greaseproof with Jam and Sausage on top of it from thick Röhren-Fernseher sat and around the Bet us by the Worlds of Contra and Super Mario by struck: D For little Money gets the Generation of 90-er the Way all these beautiful Memories again experience, And these are priceless! Yes, this is fantastic!!!
Very good product good quality arrived in a month to me very fast store recommend to everyone
Stops included after the second turn on. hangs on this picture and then not Loads
Awesome.
The Parcel was quickly all running games only small.
Mt show, only games .. came some games the others are all repeated. Will have delete ROMs repeated and install new ROMs.
The Play received 05.02.19, ordered 16.01.19. Box well protected film with big air bubbles. Games only for boys. Upper right key once sunk and stopped working. Need To rewire button (can to pay for repairs) and everything will work out.
perfect product good cargo good store
Nice game console, already Some games preinstalled. Approx 8500 but a lot of duplicate games. No problem you can add a as with extra games
Package well pack perfect
Very fast delivery like in less than a week! ( China --> Netherlands)
Normal goods good quality games much prodovtsu.
Game good quality, all correct, chegoru in excellent condition and good packaging. Delivery took a little, 75 days.
Well packed super fast shipping top quality works perfectly very recommended
As always, a tent reliable recommend what echéis out ALL their products