SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgeticus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgeticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery, but the box crushed, the Phone without damage, is on the money, the Focus camera sound clicks in phone, the rest is flawlessly, recommend
Got this mobile, all is ok working during 1 month
Phone come quickly, weeks 3 in general description. Complete silicone case, tape stuck on the screen. Buy baby, is a week, while no complaints. Seller write all the time, is sending. Recommend.
Very good smart phone. smart, not slow down, bright color. comfortable to hold. store sociable, when the problem quickly responded and help solve it. Special thanks to him.
It for 2 weeks. Recommend.
Brake of course. Who says class then it probably their first smartphone with touch screen. Sorry that he bought. For youtube and surfing the internet is weak. As dialer goes. Expected more. Delivery month, also no ice. Battery quickly gets.
As expected, works well. Yesterday received! Delivery fast.
Good machine. Smart. I would recommend if money around 4500 and did not know what to choose. Best in its price range
Standards
Mixer and wonderful. Bulk good wishes and feelings for all the way to delivery phone. Ordered his child in 4780. Yesterday received phone. Surprised that it corresponds to your money. Camera, of course, not the flagship, but not bad. Despite the fact that the daughter's do not enjoy. A Little thick, but it is good for child. Across the functionality and work have nothing to say, phone less than a day to use. While working with no glitches.
good
The phone much, to order a child. Fast delivery 17 days before. Smolensk. The whole family smart phones oukitel, different models, very satisfied and we have kids.
Oukitel C8 after sending came in two weeks. The Phone is made with high quality. Works well. Daughter happy. There are no complaints. Seller-Thank you very much.
Phone super, took the child and she delighted)))
Thank You phone came quickly box a little wrinkled but a machine recommend