SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of gadgeticus (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gadgeticus.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect for that price. Sound a little weak. And the rest is all OK. Delivery fast
Great store, goods is also good
All OK
Good phone for your money
Shipping 3 weeks before Vladimir, it works!
Come the norm-packaging 3
A great product. Thank you very much.
Phone well packed, comes in two weeks, works well for now. I reviendrai with more comments after some use time
cool
Come quickly, for two weeks in Saratov. Son happy (8 years old)
Very good!!!
good
Came for 2 weeks, in fact, did not look, baby gift to the 23rd, packed well, come in one piece
Got the phone within two weeks. For your price range, the phone is not even a bad. Working quickly, color screen good battery holds up well. It was packed well. The case was set, for a special thanks to the store, a quick, charging. Very pleased that immediately film was glued to the screen, also thanks to the seller. Back Cover plastic battery removable. Photo quality is quite decent. In general, for the money, recommended.
Everything is fine. Arrived this month with the Customs a week. Shop good. Recommend
The Phone is very happy. Order arrived in just 2 weeks. The Main criteria of my choice were; powerful battery, sensor fingerprint and other small things, and most importantly, Price. Sorry can't much to say. Generally recommended for everyone
Excellent! I recommend this mobile phone to everyone with low budget.
Phone came for 17 days to PHR. Included is without SIM card, because it is. Phone is purchased as a gift. clearance is very clear and simple. Great camera. For the money in the store to buy only brick. Thank you!
Come for a week and a half! It's cool!
The phone is very reliable. Smart does not slow down. Touch catch where others have not caught